Privacy Policy

Equity Shield ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information when you visit equityshieldus.com or interact with our services.

1. Information We Collect

Information you provide to us

When you submit a form on our website, request a callback, or otherwise contact us, we may collect:

• Full name
• Phone number
• Email address
• Property address (street, city, state)
• Information about your current foreclosure or financial situation
• Preferred contact method and time
• Any additional details you choose to share in the message or notes field

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring website
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and evaluate your situation
• Contact you by phone, text message, or email regarding your request
• Provide information about options that may help with your foreclosure or property situation
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and protect the safety of our users

3. How We Share Your Information

We may share your other personal information only in the following limited circumstances:

• Service providers: With trusted third-party vendors who help us operate our business (such as CRM providers, hosting providers, or communication platforms), all of whom are contractually required to protect your information.
• Legal compliance: When required by law, subpoena, court order, or to protect our legal rights, or the rights, property, or safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
• With your consent: When you have given us specific consent to do so.

We do not sell your personal information to third parties for their own marketing purposes.

4. Text Messages and Phone Calls

By providing your phone number and submitting a form on our website, you consent to receive phone calls and text messages from Equity Shield at the number provided, including calls and messages made using automated technology. Message and data rates may apply. Message frequency varies based on your interaction with us.

You may opt out of text messages at any time by replying STOP. For help, reply HELP. See our SMS Terms for complete details.

Consent to receive calls or text messages is not a condition of receiving any services from Equity Shield.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, analyze how visitors use our site, and understand where our visitors are coming from. You can control cookies through your browser settings, though disabling them may affect site functionality.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

• The right to know what personal information we collect and how we use it
• The right to request a copy of your personal information
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of certain uses or sharing of your information
• The right to not be discriminated against for exercising your rights

To exercise any of these rights, contact us using the information in Section 12 below. We will respond within the timeframes required by applicable law.

California Residents (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information as defined by the CCPA.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it. If you believe your child has provided us with personal information, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Because there is no consistent industry standard for how to respond to DNT signals, our website does not currently respond to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: